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The public inquiries can be difficult for any transport operator. Understanding the nuances of compliance and the rigorous expectations of a public inquiry requires expertise. This is where BFT Consulting comes into play. Specializing in assisting transport businesses through the intricacies of operator licence regulations, BFT Consulting offers a lifeline to companies facing these challenges.

Understanding Public Inquiries

What Is a Public Inquiry?

A Public Inquiry is a formal process conducted by the Traffic Commissioner to assess whether operators meet the necessary standards to hold or obtain an Operator Licence. These inquiries can be triggered by compliance failures, accidents, or breaches of licensing standards.

Importance of Public Inquiries

Public Inquiries play a critical role in maintaining the safety and integrity of the transport industry. They ensure that operators adhere to stringent safety, operational, and financial standards, safeguarding the public and maintaining fair industry practices.

How BFT Consulting Assists

Expert Guidance on Compliance

Proactive Compliance Management:

BFT Consulting helps you establish and maintain robust compliance protocols that align with DVSA guidelines and best practices. Our approach reduces the risk of non-compliance and positions your company to handle inquiries confidently.

Preparation for the Inquiry

Documentation and Evidence Management:

We assist in gathering and organizing all necessary documentation, from maintenance records to driver logs, ensuring you present a comprehensive and compliant portfolio to the Traffic Commissioner.

Mock Inquiries and Coaching:

Our experts provide mock inquiry sessions and coaching to prepare your team for the actual proceedings. These simulations cover typical inquiry scenarios and help refine your responses, ensuring you are well-prepared and poised during the actual inquiry.

During the Inquiry

Representation and Advocacy

Having experienced professionals by your side during a public inquiry can be invaluable. BFT Consulting offers expert representation, advocating on your behalf and providing clear, structured arguments that support your case.

Strategic Advice

We provide strategic advice on the best course of action during the inquiry, from addressing the Traffic Commissioner’s concerns to negotiating outcomes that favour business continuity and operators Licence Application retention.

After the Inquiry

Follow-Up Actions

Post-inquiry, BFT Consulting doesn’t just leave you to manage on your own. We help implement the recommendations or requirements set forth by the Traffic Commissioner, ensuring ongoing compliance and preventing future issues.

Continuous Improvement

We believe in continuous improvement and will help you establish long-term strategies that foster a culture of compliance and operational excellence.

Why Choose BFT Consulting?

Industry Expertise

Our team comprises industry veterans with years of experience in transport management and compliance. This expertise translates into high-quality, reliable guidance that you can trust.

Tailored Solutions

We recognize that no two businesses are the same. BFT Consulting provides bespoke solutions that cater specifically to the needs of your business, ensuring effectiveness and relevance.

Commitment to Success

Our ultimate goal is your success. We commit to guiding you through every step of the public inquiry process, ensuring you not only survive but thrive in the competitive transport industry.

Facing a public inquiry can be significantly less daunting with the right support. BFT Consulting offers the expertise, resources, and dedicated support to navigate these challenges effectively. If you’re preparing for a public inquiry or looking to bolster your compliance strategies, contact Blue Flag Transport Consulting. Let us help you turn compliance challenges into opportunities for growth and operational excellence.


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